Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

2. How We Use Cookies

Neuka AI uses cookies for essential website functionality only. We do not currently use optional, analytics, or advertising cookies.

Note: All usage tracking is performed server-side without third-party services or browser cookies.

3. Types of Cookies We Use

Essential Cookies

4. Third-Party Services

Payment Processing (Launching Next Week): When payment features are enabled, we will use Stripe to process payments securely. Stripe may set cookies essential for payment functionality. You can review Stripe's cookie policy at https://stripe.com/cookies-policy/legal.

Analytics: We do not currently use third-party analytics services like Google Analytics, Mixpanel, Hotjar, or similar tools. All usage tracking is performed server-side using AWS services.

Customer Support: We do not use third-party chat or support widgets that would set cookies.

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

Note: Blocking essential cookies may prevent you from logging in or using key features of Neuka AI.

Cookie Consent Banner

When you first visit our site, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can update these preferences at any time using the cookie settings option.

6. Data Retention and Deletion

Cookie consent preferences are stored for up to 1 year. If you delete your Neuka AI account, all associated data including cookie preferences are deleted immediately.

7. Updates to This Policy

We may update this Cookie Policy from time to time. When we do, we will:

• Update the "Last updated" date at the top
• Notify you of significant changes via email or in-app notification
• Request new consent if required by law

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: legal@neukaai.com
• Support: Through our help center
• Cookie Settings: Available in our website footer

10. Legal Basis

We use cookies based on:

• Consent: For analytics and marketing cookies
• Legitimate Interest: For functional improvements
• Necessary for Service: For essential security and functionality